High Point's mayor and council by ward, the city manager and clerk, and the numbers for utilities, police, code enforcement and animal control. City: 336-883-3111.
Last checked Oct. 11, 2026. Facts on this page come from the City of High Point. Emergencies: call 911.
High Point City Hall is the Municipal Building at 211 S. Hamilton St. High Point runs under the council-manager form of government: an elected mayor and eight council members set policy, and an appointed city manager runs day-to-day operations, according to the city’s council reference.
Who to call
- City main line and customer service: 336-883-3111 (7:30 a.m. to 5:30 p.m. weekdays); toll-free 888-883-3632; TTY 711
- Power, water or sewer emergency, 24 hours: 336-883-3111
- Police (department line): 336-883-3224; emergencies 911
- Animal control (Guilford County): 336-641-5990
- Code enforcement: 336-883-3804
Mayor and City Council
The mayor and two council members are elected citywide; the other six represent wards. All serve four-year terms. Find your ward on the county’s High Point ward map.
| Office | Name | Phone | |
|---|---|---|---|
| Mayor | Cyril Jefferson | 336-883-3305 | cyril.jefferson@highpointnc.gov |
| At large | Britt W. Moore | 336-687-2200 | britt.moore@highpointnc.gov |
| At large | Chris Williams | 336-883-3111 | chris.williams@highpointnc.gov |
| Ward 1 | Vickie M. McKiver | 336-687-7776 | vickie.mckiver@highpointnc.gov |
| Ward 2 | Tyrone E. Johnson | 336-307-8261 | tyrone.johnson@highpointnc.gov |
| Ward 3 (mayor pro tem) | Monica Peters | 336-906-7328 | monica.peters@highpointnc.gov |
| Ward 4 | Patrick Harman | 336-899-9305 | patrick.harman@highpointnc.gov |
| Ward 5 | Tim Andrew | 336-883-3111 | tim.andrew@highpointnc.gov |
| Ward 6 | Michael A. Holmes | 336-266-7033 | michael.holmes@highpointnc.gov |
Phone numbers are as listed in the city’s staff directory; where the city lists only its main line, we show that. Municipal elections are nonpartisan. Because the city reaches into Guilford, Forsyth, Randolph and Davidson counties, each county’s board of elections runs city voting for its part of High Point.
Meetings: the council meets at 5:30 p.m. on the first and third Mondays of each month in Council Chambers, third floor of the Municipal Building. The public comment period is at the first-Monday meeting. The Finance Committee meets at 4 p.m. on the Thursday before each regular meeting. Agendas are in the city’s Agenda Center.
City staff
| Office | Name | Contact |
|---|---|---|
| City manager | Tasha Logan Ford | 336-883-3111, tloganford@highpointnc.gov |
| City clerk | Sandra Keeney | 336-883-3111, Sandra.Keeney@highpointnc.gov |
| Deputy city clerk | MarTeka Davis | 336-883-3111, marteka.davis@highpointnc.gov |
Public records requests go through the city clerk’s office.
Services and departments
| Need | Who | Phone |
|---|---|---|
| Utility bills, start or stop service | Customer Service, 211 S. Hamilton St. | 336-883-3111 |
| Power outage | City of High Point electric utility | 336-883-3111, or report online |
| Trash, recycling, bulk pickup | Environmental Services | 336-883-3111 |
| Potholes, street repairs | Street Maintenance | 336-883-3455 |
| Signals, signs, parking | Transportation Department | 336-883-3225 |
| Permits and inspections | Development Services Center | 336-883-3151 |
| Zoning and planning | Planning and Development | 336-883-3328 |
| Tall grass, junk, housing code | Code Enforcement | 336-883-3804 |
| Parks and recreation | Parks and Recreation, 136 Northpoint Ave. | 336-883-3469 |
| Police | High Point Police Department, 1730 Westchester Drive | 336-883-3224 |
| Stray, injured or dangerous animals | Guilford County Animal Control | 336-641-5990 |
Animal control after hours: call Guilford Metro at 336-373-2222 and press 3 for non-emergencies, according to Guilford County Animal Services. For adoptions or a lost pet, call the shelter at 336-641-3400.
Code enforcement covers the minimum housing code, public nuisances, zoning and vehicle ordinances. Grass and weeds taller than 12 inches count as a public nuisance, as does piled-up trash or junk, according to the city’s code enforcement page. Officers inspect, then ask the owner by certified and first-class mail to fix a violation within a set number of days.
What this means for you
- One number covers most city services, including 24-hour utility emergencies: 336-883-3111.
- Speak to the council at the first-Monday meeting each month.
- Animal problems go to the county, not the city.
Related: power outages, trash and recycling and moving to High Point.
Frequently asked questions
What is the main phone number for the City of High Point?
336-883-3111. The customer service call center answers 7:30 a.m. to 5:30 p.m. weekdays, and the same number takes electric, water and sewer emergencies 24 hours a day.
Who is the mayor of High Point?
Cyril Jefferson. He can be reached at 336-883-3305 or cyril.jefferson@highpointnc.gov.
When does the High Point City Council meet?
At 5:30 p.m. on the first and third Monday of each month in Council Chambers, third floor, 211 S. Hamilton St. The public comment period is at the first-Monday meeting.
Who handles animal control in High Point?
Guilford County Animal Control, 336-641-5990, 8 a.m. to 5 p.m. Monday through Saturday. After hours call Guilford Metro at 336-373-2222, option 3; in an emergency call 911.
How do I report tall grass or junk on a property in High Point?
Call the city’s Code Enforcement division; the interim manager’s line is 336-883-3804. Grass and weeds over 12 inches tall are a public nuisance under city code.
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